SimplyBook.me Review - GDPR-Compliant Booking Software for UK Businesses

SimplyBook.me is a popular online booking system used by service-based businesses. In this review, we look at its features, GDPR compliance, pricing, and whether it’s a good fit for UK small businesses.

Quick summary

  • Best for: Service-based small businesses
  • GDPR compliant: Yes (EU data centres available)
  • Free plan: Yes (limited features)
  • Ease of use: Very good
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What is SimplyBook.me?

SimplyBook.me is an online appointment booking system designed for businesses that offer services rather than physical products. It allows customers to book appointments online, receive confirmations, and manage bookings without manual admin.

GDPR and data protection

SimplyBook.me offers several GDPR-focused features that are important for UK businesses, including EU-based data storage options, consent checkboxes, and tools to manage customer data.

  • EU data centres available
  • Custom consent and privacy checkboxes
  • Data export and deletion tools
  • Clear data processing documentation

Key features

  • Online booking calendar
  • Automated email and SMS notifications
  • Custom booking forms
  • Staff and service management
  • Payment integrations

Pricing

SimplyBook.me offers a free plan with limited features, which can be useful for very small businesses. Paid plans unlock additional features such as custom branding, more bookings, and advanced integrations.

Pros and cons

  • Pros: Easy to use, strong GDPR controls, flexible booking options
  • Cons: Advanced features require paid plans

Is SimplyBook.me right for you?

SimplyBook.me is a strong choice for UK service-based businesses that want an easy-to-use booking system with solid GDPR compliance. It works particularly well for solo operators and small teams.

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